UNB26o2_LA1 - Consulting the 'experts'

I consulted several other agencies by email and by telephone to ask, ‘what in their opinion were the key things that someone in my work role should be able to do?’. The main agencies and ‘experts’ I have close links with are, Home Start and The Association for Post Natal Illness. The web addresses and some details of both are listed in appendix1a_websites.doc, but I also spoke to several others over the last month or so including, Sure Start, two CPNs, a health visitor and a GP.

The answers all gave very much concurred. They are listed below in no particular order:

Key Competencies of my Role according to other organisations and ‘experts’

Have a comprehensive knowledge of the subject and the issues involved ( perhaps first hand)
Understand the medical and treatment implications ( this came from medical professionals)
Empathy with those who have suffered
Be able to retain an over view and objectivity at all times and
Ability to formulate policy and direction
Have superb organisational, and delegation skills
Be able to lead and support a team
Inspire confidence and belief in the service
Perseverance and doggedness and determination to succeed
Time management and administration skills